Serve Perfection: The Ultimate Commercial Heated Display Cabinet for Fried Chicken
Keep your fried chicken crispy, your burgers juicy, and your service fast with the Tenshine HCW-5. Designed for high-volume fast food chains and restaurants, this 2-Tier Pass-Through Food Warmer offers the perfect balance of humidity and dry heat to maintain food quality for hours.
Unlike standard warmers, the HCW-5 features a Dual-Zone Control System:
- Top Tier (Dry Heat): Perfect for keeping french fries, wedges, and crispy chicken skins crunchy.
- Bottom Tier (Humidified Heat): Uses precise humidity to keep meat, burgers, and whole chickens moist and tender, preventing them from drying out.
🚀 Key Features & Benefits
- ✅ Pass-Through Workflow: Features Perspex flip doors on both the front and back. This "Kitchen-to-Counter" design allows staff to load fresh food from the kitchen while servers grab orders from the front, boosting speed and hygiene.
- ✅ Smart Humidified Technology: Equipped with an Automatic Water Refilling System (via level sensor) and a float switch to prevent dry heating. It ensures consistent humidity on the bottom tier without constant manual checking.
- ✅ Dual-Zone Precision: Independent thermostat controls and infinite switches for the upper and lower tiers allow you to store different food types simultaneously at their optimal environments.
- ✅ Heavy-Duty Construction: Built with a reinforced All Stainless-Steel Structure. It includes perforated pans for better airflow, a drainage pipe for easy cleaning, and easy access to mica heaters for maintenance.
- ✅ Merchandising Power: Bright, independent Heating Lamp Switches and angled see-through doors maximize product visibility, turning your food display into a sales magnet.
Technical Specifications
- Model: HCW-5
- Type: Commercial Heated Merchandiser / Holding Cabinet
- Structure: 2-Tier, Pass-Through (Front & Rear Access)
- Heating Method: Top Radiant Dry Heat + Bottom Humidified Heat
- Water System: Automatic Refill (with manual bypass)
- Control: Digital Temperature Display & Independent Analog Controls
- Material: Heavy-Duty Stainless Steel & Acrylic (Perspex)
- Safety: Heat Indicator & Float Switch Protection
- Extras: Includes Perforated Pans, Tong Holders, and Anti-Slip Rubber Feet
Perfect match with our [OFE-5910 Open Fryer] – Cook fast, hold fresh.
Frequently Asked Questions (FAQ)
Q1: What is the main difference between the top and bottom tiers?
A: The HCW-5 features a Dual-Zone Control System designed for different food types.
- Top Tier (Dry Heat): Uses radiant dry heat to keep fried foods like fried chicken, french fries, and wedges perfectly crispy without becoming soggy.
- Bottom Tier (Humidified Heat): Features a humidity water well to keep meats, burgers, whole chickens, and rice moist and tender for extended periods.
Q2: How long can this cabinet keep fried chicken fresh?
A: Under optimal settings (Dry Heat tier), the HCW-5 is engineered to hold fried chicken fresh and crispy for up to 2-4 hours (depending on your specific recipe and breading), significantly reducing food waste during non-peak hours.
Q3: Can I control the temperature of each shelf independently?
A: Yes! The unit features independent infinite switch controls for the top and bottom tiers. You can set the precise heat level required for the specific food items stored on each level.
Q4: Does this unit require a direct water connection (plumbing)?
A: The HCW-5 gives you flexibility. It features an Automatic Water Refilling System that connects to a water line for hassle-free operation (auto-level sensor included). However, it also has a manual bypass, so you can manually pour water into the well if a plumbing connection isn't available in your setup.
Q5: What are the power requirements for this unit?
A: This is a powerful commercial unit with a total output of 4.7KW. It requires a dedicated circuit. Please check your local voltage standards (220V-240V usually for this power rating) and consult an electrician for hardwiring or installing the appropriate heavy-duty plug.
Q6: Is the unit pass-through? Can customers access the food?
A: Yes, this is a fully Pass-Through Display Cabinet. It has clear acrylic flip doors on both the front and back. This allows kitchen staff to restock from the rear while servers or customers (in self-service setups) grab food from the front.
Q7: How easy is it to clean the cabinet?
A: We designed the HCW-5 for effortless daily cleaning. It features a drainage pipe to easily empty the water well. The stainless steel rack, perforated pans, and crumb trays are all fully detachable for washing. The interior is made of food-grade stainless steel that wipes down easily.
Q8: What happens if the water runs out?
A: Safety is our priority. The unit is equipped with a Float Switch protection mechanism. If the water level gets too low, the heating element will automatically cut off to prevent dry burning and damage to the machine.
Q9: Does it come with a warranty?
A: Yes, all Tenshine commercial equipment comes with a 1-Year Warranty. We provide lifetime technical support and have a full stock of spare parts (like heating elements and sensors) to keep your business running smoothly.
Q10: Are the display lights replaceable?
A: Yes, the unit uses standard incandescent bulbs for warm food illumination. They are housed in protective covers and can be easily replaced by your staff without needing a technician.
Q11: Can I store fries and chicken in the same cabinet without the fries getting soggy?
A: Yes! The HCW-5 features separate Dual-Zone control: Top tier for Dry Heat (Crispy Fries) and Bottom tier for Humidified Heat (Juicy Chicken).
